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Privacy Policy

Introduction

Osavu.com is a directory service for virtual offices, listing addresses and providing information about various virtual office providers. This privacy policy outlines how we collect, use, and protect personal information provided by our users.

Information Collection and Use

We collect personal information through our website via forms, cookies, and third-party sources. The types of personal information collected include:

Email address, personal name, company name, address of interest, telephone number, and additional information: Users may choose to provide this information through our forms to inquire about services or receive customer support. This information is essential for customer service and will also be used for our marketing and analytics efforts.

Cookies and tracking technologies: For detailed information on the cookies and tracking technologies used on our website, please refer to our Cookie Policy.
Personal information is collected primarily for the purpose of providing customer service, conducting marketing activities, and analyzing website usage to enhance user experience.

Sharing of Personal Information

We share personal information with third-party service providers involved in the provision of virtual office services to facilitate user requests. We also utilize third-party services such as Google Tag Manager, Twitter, Meta, Reddit pixels, and Tidio for various functionalities including live chat, marketing, and site analytics. These providers may process information on our behalf in accordance with our instructions and in compliance with this privacy policy.

Data Security

Osavu.com is committed to protecting the security of your personal information. We implement appropriate technical and organizational measures to secure your data against unauthorized or unlawful processing and against accidental loss, destruction, or damage.

User Rights

Under the GDPR, users have the right to access, correct, delete, and port their personal data. Users also have the right to withdraw consent at any time where relevant, and to lodge a complaint with a supervisory authority. To exercise any of these rights, please contact us at [email protected].

International Data Transfers

The personal data that we collect may be processed by third parties such as Tidio that are located outside of the European Economic Area (EEA). We ensure that all such transfers are performed in compliance with GDPR requirements and appropriate safeguards are in place.

Data Retention

We retain personal information for no longer than necessary for the purposes for which the personal information is processed. The maximum retention period for personal data is one year, unless a longer retention period is required or permitted by law.

Changes to This Privacy Policy

We may update this privacy policy from time to time. Any changes will be posted on this page. We encourage users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect.

Administration and Service Fee

As part of the application process for acquiring virtual office services through Osavu.com, an upfront, non-refundable administration and service fee is required. This fee covers the administrative costs associated with the initial processing and assessment of your application. Please note that the payment of this fee does not guarantee the approval of your request for a virtual office. The evaluation process includes a thorough vetting to ensure compliance with legal and regulatory standards. Due to the inherent risks associated with potential illegitimate or illegal business activities, applications may be rejected based on these grounds.

No Refunds on Rejection

It is important to understand that the administration and service fee is non-refundable. If your application is not approved, regardless of the reason, this fee will not be returned.

Contact Information

If you have any questions about this Privacy Policy, please contact us at:
Email: [email protected]
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